OttaPen

Automotive Dealerships

Sell the car.Keep the customer.

Handwritten follow-up for sales and service, triggered straight from your DMS so the note goes out whether or not the showroom had a quiet afternoon.

Request a sample card

Tell us where to send it and we'll post a real card, written in real ink.

Why it works

Why dealershipswrite by hand.

Vehicle purchases are infrequent and emotional. The follow-up that arrives in ink is the one that gets kept on the fridge until the next trade-in.

Delivery day card
01

Every delivery acknowledged

A card goes out the day the keys are handed over, written in the salesperson's own hand and signed with their signature.

Service lane
02

Service that earns the next visit

Post-service notes lift survey scores and bring customers back to the department rather than the independent down the road.

Trade cycle
03

Trade cycle reactivation

Reach owners approaching equity position with a note instead of another discount blast.

Dealer group
04

Group-wide consistency

Rooftop-level templates keep every store on message while advisors keep their own handwriting.

Use cases

Moments worthwriting about.

  • Test drive follow-up

    Same-day cards for anyone who drove but did not buy.

  • Delivery thank-you

    Sent at delivery, arrives while the car still smells new.

  • Service recovery

    A written apology after a difficult repair order changes the review that gets left.

  • Lease maturity

    Begin the conversation ninety days out, in pen.

Automation

Wired into the systems your store already runs on

Repair orders, deliveries and CRM stage changes each become a trigger. No exports, no spreadsheets.

  • CDK / Fortellis
  • Tekion
  • Salesforce
  • Zapier

Testimonials

What people saywhen the card arrives.

Our response rate tripled the month we switched from printed mailers to real handwritten notes. Customers call the store to say thank you for the thank you.

Marisol Vega

Customer Experience Lead, Placeholder Motors

I was sceptical that a machine could write like a person. Then I got one in the mail and could not tell the difference — the ink bleeds into the paper exactly the way it should.

Tom Whitlock

Managing Broker, Placeholder Realty

Get started

Put a penin every follow-up.

See a sample card written in real ink before you commit to anything.